Testimonials

At Blue Ribbon Carpet & Upholstery Cleaning, we pride ourselves in the excellent customer service we provide in Olympia & Shelton, WA. After reading our testimonials about our carpet cleaning and water damage restoration products and services, you’ll see why our clients choose Blue Ribbon Carpet & Upholstery Cleaning. If you have had a good experience with our business, please feel free to add your own testimonial as well.

Marnie F

Bob has been our hero in a messy flooding situation at my office. He has been thorough, committed, and gone above and beyond what is necessary in both clean up and getting us back up and running. He has worked with us on ideas, executing them, and done much more than what would be expected. Thank you!


Jen R

We go back to Blue Ribbon over and over, so do my mom and my mother-in-law. Blue Ribbon is always on time. That's been great because I work remotely so I keep very busy. Usually when they're here, they always point out the areas that need extra treatment because we have pets. That's highly appreciated. We just recommended them to our friend recently because their prices are really good. He was pleased with how affordable it was. I highly recommend Blue Ribbon.


Anna E

I would highly recommend Blue Ribbon Carpet & Upholstery Cleaning. I've used them four or five times now, and they've done very well for me. Though I wasn't as pleased with my most recent experience, on the whole they usually do a great job. I'll be using them again soon, I'm sure.


Janet S

We've had Blue Ribbon Carpet and Upholstery Cleaning out to clean our carpets several times. They are very efficient, pleasant to work with, and do a good job on carpeting. I'm very pleased with how they did it, and that they came on time and were pleasant.


Mary Ellen P

I've been using them for years. They have done primarily carpet cleaning and some rug cleaning for me. The people that come to the house are helpful and friendly. They do a good job. They are also on time and professional. They make sure the job is done right. I highly recommend them.


Patricia R

This was my second time using Blue Ribbon. The first time, I had them do carpet cleaning at my mom and dad's place. They did a good job. This time, I had some carpets and upholstery cleaned at my house. They were here on time, when they said they would be. The guy was professional and courteous. He gave me a few tips on different cleaning techniques. He was just very helpful. They did a good job and there was nothing not to like. I highly recommend them.


Brian B

The young man that came out from Blue Ribbon Carpet & Upholstery Cleaning was very thorough and courteous. He far exceeded my expectations. Larry was the young man who came out and I would thoroughly recommend him.


Mary L

Blue Ribbon Carpet & Upholstery Cleaning did an outstanding job cleaning my carpet. I have used them twice, and when I first called I had a ton of questions. I think they thought I was going to be hard sell, so they sent a customer service representative to my house in order to make sure I had all of the information I needed. The customer service rep was outstanding. He was able to answer all of the questions I had and made me feel comfortable about using the service. When they did the cleaning, Blue Ribbon Carpet & Upholstery Cleaning did not disappoint. They delivered on all that they advertised, and I was so pleased that I even gave the company a call in order to thank them for everything. I will certainly be using them again!


Diane W

Blue Ribbon Carpet & Upholstery Cleaning did a fine job. The operator that was present cleaning my carpet was very nice. The service itself was very well and carefully done. If you need your carpet cleaned, you gotta have them do it!


Debra S

Blue Ribbon Carpet & Upholstery Cleaning did such a great job. They cleaned all the carpets in my home, which included three bedrooms, the living room, the family room, the dining room, and a hallway. I am so pleased with everything they did. Gary was wonderful and I'm having him clean the carpet in my mom's house next week. He is so awesome. I thought the unusually bad carpet in my teenage son's room would not be cleanable, but it looks brand new now. I was really surprised with the outcome. Bob, who did the scheduling, was knowledgeable and had great customer service over the phone. The prices are reasonable, they arrived on time, and were very thorough. I have no complaints about their work and I highly recommend their services.


Julie B

The staff at Blue Ribbon Carpet & Upholstery Cleaning arrived at the time they promised and quickly began work after asking me if there were any particular areas on my carpet I was concerned about. They worked efficiently in cleaning the carpets, a recliner and an ottoman. They finished the job done in two hours instead of the three hours they had estimated when I talked with them to schedule the work.

The quality of the work was outstanding. I appreciate their communication and attention to detail when doing the work. Rory was careful to dry the wood floor next to the carpet edges and wipe any spray off the baseboards. I thought that was really valuable, because I've had cleaners over spray and then had to clean that myself.

Rory also asked me a spot on the carpet which didn't come out to their satisfaction after cleaning. He went out of his way to ask me about that one stain. They ended up putting on another product which really reduced the spot to the point where you wouldn't see it if you weren't looking for it. That was really the first time in a long time when someone who cleaned the carpet tried to help me problem solve.

I had a quote from another company and the cost was about the same level. When I called Blue Ribbon Carpet & Upholstery, they came within a couple days as opposed to week and half later for the other company. They are reliable and their prices are fair, but I chose them to do work because they could do it quicker.


"I ALWAYS prefer to shop local, but after waking up to a VERY messy situation created by my "sick" dog, I considered going corporate! I'm so happy I called BR and spoke with Gary, who assured me he could handle my emergency. I was quoted a very reasonable price and I made the appointment. Gary called to let me know he expected to arrive in 30 minutes, making it possible for me to stay at work as long as possible. He arrived on time, spent 5 minutes listening to my "dog" story and then he went to work. And like magic, my carpet emergency is RESOLVED! Resolved like it's better than it was before! The smell, the stain - everything is gone. He even went above and beyond and vacuumed my stairs! And I am so happy to be able to support small business! So, here is my review: Reasonable price, professional staff, same day appointments and outstanding work. I will use them again, and I will recommend them to my friends. Thank you Gary!"
Loren Summers
New customer with a carpet emergency!


"I had my carpet cleaned by your company. He did a wonderful job...the carpet looks great and all of the stains and spots are gone. I would definitely use Blue Ribbon again and would recommend them to my friends."
Cindy Jouper


"I just wanted to let you know how pleased I was with my carpet cleaning. I was amazed to see my white carpet look so good. Your man even got two huge stains out I didn't have much hope for. Your technician was so conscientious. He is such an upbeat and positive person. He made my day."
Nancy Walsh


"Thank you for responding immediately to clean one of the units at our duplex. As you undoubtedly concluded people were moving in within a day of others who had moved out. The new residents report that the carpets look really nice."
Cyndie Relm


"Your company did the cleaning of our white carpets. I had to leave her alone in the house. I told her I would tip her if she did a good job. She did a GREAT job and she was courteous, helpful and a pleasure to be around. Next time we want her and your company!!"
Ruth White


"I have used Blue Ribbon for about 5 years and a lot of others before that. A new one each time and not really getting great results with any of them until I found Blue Ribbon. I have a very light beige carpet and have them out quarterly for the traffic areas and once a year for the whole house. They take the time to treat spots and go back over them if they don't come out easily. We moved about 3 years ago and even though the previous owners had the carpets cleaned a couple of weeks before we moved in they had several little yellow stains left by the 3 puppies they had. Blue Ribbon was able to remove them all as well as other stains that were left by the previous cleaners. I have referred several friends to Blue Ribbon and always get great reports from them as well. They are fast, reliable, and most important to me...thorough. I had a sick room accident a couple of years ago and they were there the same afternoon to remove the stain. I will not use anyone else"
Carol


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